Purchase Terms and Refund Policy
- Automatic updates are available to license holders who have an active and valid subscription and license key.
- Automatic updates are available for the plugin and its purchased add-ons.
- Automatic updates are available as long as the license key generated from the purchase is valid and active.
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. Due to the nature of digital products, which cannot be returned, we cannot grant a refund if you simply change your mind after purchasing a WP-GDPR plugin license. In order for us to consider a refund request, we require that you meet the below refund policy conditions fully. If you have an issue that we are unable to resolve that makes the system unusable, we will be happy to consider offering a refund. We may ask you questions pertaining to the nature of your refund request.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 30 days of the original purchase of the plugin.
- Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 30 days of the original purchase whatsoever.
- No refunds will be granted on renewal payments whatsoever. You will receive an email when a renewal is done and can use this opportunity to cancel your subscription before the next renewal payment is automatically processed.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.